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Refund and cancellation policy

Version 1.1 · Last updated: November 3, 2026

A short summary of sections 8 to 10 of the terms of service, which are the binding text. Subscriptions are billed by Stripe; lifetime licences are sold and refunded by AppSumo.

Free trial

  • Your first subscription starts with a 7-day free trial, with up to 2 LinkedIn accounts. A card is required to start it.
  • We email you 48 and 24 hours before the first charge, with the exact amount.
  • Cancel any time before the trial ends in Settings → Billing and you are never charged.
  • If you don't cancel, the card is charged on day 8 for the LinkedIn accounts then connected, and every month or year after that.
  • Charged by surprise? Write to us within 72 hours of that first charge: if you haven't used LinkedIn through Outvoy since the trial ended, we refund it in full.

Subscriptions

  • Cancel at any time in Settings → Billing. No email or call needed, and you can take it back until the period you've paid for ends.
  • Your plan keeps working until the end of the month or year you've already paid for, then ends. Your data stays; you can export it or delete the workspace in Settings → Data.
  • We don't refund partial periods, accounts disconnected before the renewal or unused leads, unless the law requires it (or the first charge after the trial, as above).
  • We do refund duplicate charges and billing errors, and fees prepaid for the remaining period if we end your subscription without cause or make a change that materially reduces your plan (terms, sections 13 and 20).

Add-ons

Monthly add-ons, such as extra LinkedIn accounts on a lifetime licence, follow the same rules as monthly subscriptions: cancel any time, they run to the end of the paid month, no partial refunds. Cancelling an add-on keeps its extra accounts until the end of the paid month and never affects the licence; senders beyond what remains are then paused, never deleted.

AppSumo lifetime licences

  • Licences bought on AppSumo are refunded by AppSumo, under its refund policy (currently 60 days from purchase). Ask for it in your AppSumo account; we can't issue those refunds ourselves.
  • When AppSumo refunds a licence, it is deactivated and the workspace has no plan. Your data stays until you delete the workspace.

Need help?

Write to support@getoutvoy.com with your workspace name and we will sort it out.